Reference

k24bet Legal Framework for Indian Accounts

Q: Can I request a full copy of the data k24bet holds about me?

Yes. Send a data access request to support@k24bet.co from the email registered on your account. We will compile your personal data — including transaction records and KYC documents — and deliver it within the legally required timeframe.

Q: How do I dispute a transaction or a decision made on my account?

Raise a dispute through live chat or by emailing support@k24bet.co with the transaction reference number and a brief description. Our legal and compliance team will investigate and respond with a formal written outcome within seven business days.

Our legal terms set out the conditions under which your account on k24bet.co operates, including jurisdiction eligibility, data use, account rules and your rights as an account holder.

Jurisdiction-Dependent AccessAccount Terms and ConditionsData Protection PolicyUser Rights and RequestsGoverning Law Disclosure

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What Our Legal Terms Cover

k24bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

k24bet operates under terms that are subject to the laws of the jurisdiction in which you reside. You are responsible for confirming that accessing and using this platform complies with applicable laws in your region. All account activity — including deposits made via UPI, Paytm or

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PhonePe — is processed subject to these terms. Our terms cover account creation, fund management, dispute resolution, intellectual property and the limits of our liability. We revise these terms periodically; continued use of the platform after any revision constitutes acceptance of the updated terms. Where a
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conflict arises between our terms and local statutory rights, local law prevails. If you have questions about how a specific provision applies to you, contact our legal support team at [email protected] before proceeding.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Our Policy Team

If you need clarification on any legal matter — from account eligibility to data removal requests — our policy support team is reachable through the channels below.

Email Legal Support Send your legal queries, data access requests or account policy questions directly to [email protected]. We handle each request individually and keep correspondence confidential under our privacy policy.

Live Chat Our live chat channel connects you with a support agent who can escalate legal and policy concerns to the appropriate team. Available during standard India business hours, seven days a week.

Written Correspondence For formal legal notices or statutory requests that require a written record, you may submit documentation through the designated legal form in your account dashboard under Settings and Legal Requests.

ACCOUNT SECURITY AND DATA

How k24bet Handles Your Data and Account

Your account security and data integrity are managed through defined internal controls. Below are the six areas that govern how we collect, store and act on your information across the platform.

Data Collection Scope

We collect only the data necessary to operate your account: name, contact details, payment identifiers such as UPI VPA or Paytm number, and transaction history. We do not collect data beyond what account operation requires.

Cookie Policy

We use functional and analytical cookies to keep your session active and measure platform performance. You may manage cookie preferences through your browser settings at any time without losing access to the platform.

Account Security Controls

Accounts are protected by two-step authentication options, session timeout rules and login-attempt monitoring. Suspicious activity triggers an automatic account flag, and you will receive an immediate email alert to the address on record.

Data Retention Schedule

Account data is retained for the period required by applicable financial and anti-fraud regulations in the jurisdiction where you are located. After that period, data is deleted or anonymised in line with our retention schedule.

Requesting Changes to Your Data

You may request a copy of the personal data we hold, ask for corrections or request deletion by writing to [email protected]. We will confirm receipt within two business days and resolve the request within the regulatory timeframe.

Third-Party Data Sharing

We share data with payment processors — including UPI gateway partners, Paytm and PhonePe — only to the extent required to complete your transactions. We do not sell personal data to marketing third parties.

Frequently Asked Legal Policy Questions

Below are the questions our account holders raise most often about legal terms, data rights and account policy on k24bet.co. Each answer reflects our current policy as it applies to accounts operating under Indian law where local law permits.

Your account is subject to the laws of the jurisdiction in which you reside. Where local law in India applies, those statutes take precedence. We encourage you to review local regulations before opening or using an account on k24bet.co.

Yes. Send a data access request to [email protected] from the email registered on your account. We will compile your personal data — including transaction records and KYC documents — and deliver it within the legally required timeframe.

Submit a deletion request via email or through the Legal Requests section in your account dashboard. Where no legal or regulatory obligation requires us to retain the data, we will delete or fully anonymise it and confirm the action in writing.

Your UPI VPA, Paytm number or PhonePe handle is shared only with the payment processor needed to complete each transaction. It is never passed to advertising networks or third-party data brokers under any circumstances.

On account closure, your data enters a retention period determined by applicable financial regulations and anti-fraud compliance requirements. Once that period expires, the data is deleted or anonymised in line with our standard retention schedule.

Raise a dispute through live chat or by emailing [email protected] with the transaction reference number and a brief description. Our legal and compliance team will investigate and respond with a formal written outcome within seven business days.

We update our terms when regulations, payment partners or platform features change. You will receive an email notification at least seven days before changes take effect. Continuing to use your account after the effective date constitutes acceptance of the revised terms.

k24bet Legal Framework for Indian Accounts

How to Reach Our Policy Team

How k24bet Handles Your Data and Account

Data Collection Scope

Cookie Policy

Account Security Controls

Data Retention Schedule

Requesting Changes to Your Data

Third-Party Data Sharing

Frequently Asked Legal Policy Questions

01 Which law governs my account on k24bet?

02 Can I request a full copy of the data k24bet holds about me?

03 How do I ask k24bet to delete my personal data?

04 Does k24bet share my UPI or Paytm details with other companies?

05 What happens to my account data if I close my account?

06 How do I dispute a transaction or a decision made on my account?

07 How often do k24bet legal terms change, and how will I know?

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